IDConcierge.com.au

It's like your own in-house team

Gone are the days where employee branding was tedious, and access control was confusing. Gone are the days where maintaining customer loyalty was just another chore.

With nXient's ID Concierge, we've done the hard work for you. We've streamlined the process and made the ID and technology card process simple, easy, effective, & fun !

We've designed nXient's ID Concierge with the every-day consumer in mind, with minimal tech-talk and maximum usability. Of course, if you need advice or assistance, our friendly nXientCare team is here to help. From concept to completion, we are here for you every step of the way.

Trusted Security

We provide Trusted Security features and tailor them to your requirements

An ID Card is typically made up of serveral layers, the base card, the personalization layer, and may include additional features like: a Security Overlay complete with a Hologram, Embossing of the card personalization details, UV Printing, and access control technologies. It can also include programming for our ID Secure technology.

ID Verify™

nXient's ID Verify takes a standard ID Card to the next level in security & verification. ID Verify allows the issuer to verify the ID Card and the identity of the person holding the card is authentic. For example: ID Verify allows Schools, Universities and other Educational bodies to verify student identities, track and report on attendance, and validate a student's exam paper with a high degree of authenticity.

Develop, Encode and Print your Student ID cards so they are verifiable and more secure than your current ID badges. ID Verify allows you to interface to your existing student database, retrieve the student data and produce secure, verifiable Student ID cards.

Card Holders & Accessories

We can supply a complete range of ID card holders and accessories. Simply add them to your order during the check-out process.

ID Print™

High Resolution Printing

Our retransfer print technology delivers a combination of durability and security while achieving near offset printing quality, combined with a secure lamination overlay or UV ink your cards will exceed your expectations.

Not sure how it will look?

Do you want professional ID Cards with various security features, but you're not sure how they will look? Speak with one of our team and they will discuss and configure options for you.

The nXient Promise

At nXient, we promise to deliver quality products that help you to achieve your goals. We know that when designing and implementing ID Cards for your team, maintaining the look and feel of your corporate image is just as important as the security features of the card. We promise to always look for new ways to incorporate advances in technology with great design. From concept to completion, we promise to support you every step of the way.

Design Guide Questions

How can I capture photos?

Our ID Capture App (COMING SOON!) allows you to easily capture and upload ID photos for use with your designs.

Am I able to use my own existing designs?

Yes, if you have existing branding or card designs, you can simply upload them into our card designer as a background and then customise the template however you'd like.

Can my design be double-sided?

Of course! Your template design can include a front and rear for the card. We also have many professionally designed card templates options for double-sided designs.

Which format should my artwork and photos be submitted in?

We prefer that all artwork and photos be submitted in either .JPG or .PNG format, with at least 300dpi (dots per inch) resolution. Images that have a lower resolution may print pixelated or fuzzy. If you need more information about formatting or image resolution, please contact nXientCare.

Can I get a sample card?

Definitely! We offer a sample card pack for $.

I need to print all the ID Cards for my organisation, but we have multiple locations around the country. Can you manage and print a large number of ID Cards shipped to different sites?

Of course! Our ID Capture App (COMING SOON!) will allow you to seamlessly capture employee photos across multiple sites and upload them to our website to easily store them all in one place- ready for printing. You can then organise cards into site/location-based batches and specify the shipping addresses accordingly.

We would like a different design for each department/location of our company- can we have multiple templates as part of our account?

Yes, we fully support multiple templates- you can have as many as you'd like. Templates can be viewed under the 'My Templates' tab in the Administration Panel of your account.

Card Types and Printing Options

What type of cards do you offer?

We offer the following: ISO Standard PVC (CR-80) cards- credit card size, ISO Standard Composite cards (these are the same size as the PVC cards but more durable- perfect for heavy use and longevity), Hi-Co/ Lo-Co Magstripe cards, Self-Adhesive cards, 125 KHz Proximity Access cards, 13.56 MHz Smartcards (Mifare 1K/4K, Mifare-Desfire EV1 2K/4K/8K).

Can my artwork be printed "edge-to-edge"?

Definitely! We offer two main types of printing: Dye Sublimation and High-Quality 300dpi Reverse Transfer. Dye Sublimation is lower cost and not edge-to-edge- perfect for simple designs and cards with a lot of text. Also great for event cards as they are lower in cost. High-Quality 300dpi Reverse Transfer printing is a higher cost option that is recommended for full-colour printing as it offers true edge-to-edge.

Am I able to have black-only printing on the rear of the card (e.g, a return address)?

Yes, this is done using a Dye Sublimation printer, and is a more cost-effective option than having a full-colour back. This process uses a Monochrome K ribbon and offers true black printing.

Lead-times and Shipping

How long will it be before I receive my order?

Once submitted, most orders are shipped out within 2 business days (Monday-Friday).

How long does shipping normally take?

Shipping time varies depending on which state you are located in. At this point in time, we offer four shipping options- TNT Overnight Express (1-2 days), TNT Road Express (x-x days), Australia Post Express (x-x days), and Australia Post Standard (x-x days). For recommendations about which shipping method would suit your needs best, please contact our friendly nXientCare team.

Additional Services

This is complicated / I don't have time- Do you have a design service that will do all this for me?

We sure do! If you don't want to design your templates yourself (or simply do not have the time), just contact our friendly nXientCare team to talk about our custom design service.

Some of my images appear darker/lighter than others- can you fix this?

Yes! Please contact our nXientCare staff for more information on this service.

We would like our ID Cards printed on 125 KHz Proximity Access cards- can you provide technology cards as part of your service?

Absolutely. Currently, this is a manual process- please contact nXientCare for more information about technology cards, card encoding, and pricing. COMING SOON- fully integrated technology card support online!

Your site requires full payment upon checkout, but we are a large organisation requiring many cards- can we establish a corporate account?

This can certainly be arranged. Please contact nXientCare regarding our account application process.

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It's like your own in-house team

nXient pty Ltd

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Trusted Security

ID Verify™

Card Holders & Accessories

ID Print™

High Resolution Printing

Not sure how it will look?

The nXient Promise

Frequently Asked Questions

Design Guide Questions

Card Types and Printing Options

Lead-times and Shipping

Additional Services

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